Terms & Conditions

Before booking, please read the following carefully.

1. Booking & Payments

All bookings must be confirmed through our official platform. A deposit may be required to secure your reservation, with the remaining balance due as specified in your booking confirmation.

We accept a variety of secure online payment methods for your convenience, including:

All payments are processed securely, and you will receive an instant confirmation once your transaction is completed. Please ensure that any payment made is through our verified channels to avoid fraud.

2. Cancellations & Refunds

Cancellations must be made in writing. Refund eligibility depends on the timing of your cancellation. Some tours may include non-refundable components (such as park entry fees or hotel deposits).

3. Travel Insurance

All travellers are strongly advised to obtain comprehensive travel insurance covering medical expenses, cancellations, and personal belongings.

4. Health & Safety

Guests are responsible for ensuring they are medically fit to participate in chosen activities. FlanerTips and its partners follow all health and safety guidelines to ensure your well-being throughout the trip.

5. Changes to Itinerary

FlanerTips reserves the right to modify itineraries due to weather, unforeseen circumstances, or local conditions that may impact safety or enjoyment.

6. Responsibility

While every effort is made to ensure a seamless experience, FlanerTips acts as an agent between travellers and service providers (lodges, transport operators, etc.) and cannot be held liable for acts or omissions beyond its control.

7. Governing Law

These terms are governed by the laws of the Republic of Uganda. Any disputes arising shall be resolved under Ugandan jurisdiction.

8. Contact Us

For any clarification or assistance, please reach us at: